What is Rough Rider Industries?

Rough Rider Industries (RRI) was established in 1975 as a division of the North Dakota Department of Corrections and Rehabilitation (NDDOCR). We employ incarcerated individuals to produce quality goods and services in a self-sustaining manner while preparing these individuals to successfully reintegrate into society.

Although RRI is a state agency, we are entirely self-funded. We use no tax-payer dollars in our support of North Dakota’s correctional programs. All salaries, equipment, capital improvements, and operating expenses are paid from revenues generated from the sale of our products and services. Our surpluses even help defray the cost of programs within the NDDOCR.

RRI operates within three different NDDOCR facilities: North Dakota State Penitentiary (NDSP) located in Bismarck, James River Correctional Center (JRCC) located in Jamestown, and Missouri River Correctional Center (MRCC) located in Bismarck. RRI’s NDSP facility specializes in manufacturing furniture, seating, signs, license plates, dumpsters, park equipment, CAD design services, and other custom fabrication. RRI’s JRCC facility specializes in manufacturing garments/clothing, upholstery, seating, mattresses, bedding, pillows, plastic trash bags, and commissary services. RRI’s MRCC facility specializes in welding and custom fabrication for agriculture-related products.

Why Rough Rider Industries?

Our Mission

Provide adult individuals job skills training necessary for successful reentry while providing quality goods and services in a self-sustaining manner.

The Benefits of RRI

97% of individuals in prison will eventually re-enter into society. RRI employs individuals in custody – who have demonstrated good behavior – into positions that cultivate skill sets, generate wages, and teach valuable life lessons. The work at RRI enables an individual to rejoin their community with a renewed outlook and the means to support themselves.

RRI embodies values that are important to North Dakota like hard work and fairness. We partner with North Dakota suppliers to source the materials for our products. We rely on a staff of North Dakota residents to run our day to day operations. We do not dip into state tax funds, but instead rely on our own revenues to pay salaries and purchase equipment. Our work raises up the state’s economy and supports businesses and agencies of all sizes across the state.

Click here to learn more about the benefits of RRI and its mission.

Our Industry Leading Warranty

Warranty Information

Rough Rider Industries Warranty Information (updated December 2019)

Limited Warranties are non-transferable. Rough Rider Industries (RRI) warrants its products sold to the Buyer to be free of defects in material and workmanship from the date of purchase for a period set forth below for each category of furniture and products, when products are installed and used as instructed by RRI. Furniture that is not installed and used as instructed by RRI is not covered by this warranty. Furniture that shows signs of abuse, neglect, misuse, or excessive soiling is not covered by this warranty. The following Limited Warranties are given to the Buyer of the following RRI products:

Seating Products

10 Year Limited Warranty on all components, including foam, excluding fabric
5 Year Limited Warranty on all fabric

Wood Furniture Products

10 Year Limited Warranty on all hardwood furniture products to include all hardware
5 Year Limited Warranty on all melamine/press-wood products to include all hardware

Plastic Products

10 Year Limited Warranty on all plastic products manufactured by CORTECH USA

Disclaimer

No express or implied warranties extending beyond those described herein have been made or will be made on behalf of RRI with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts.

Furthermore, no representative of RRI or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. RRI shall not be liable under any extended or additional warranties offered by any retailer or through a third-party.

In no event shall RRI be responsible for consequential or indicential damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort. In no event shall RRI’s total liability exceed the purchase price of the products or its replacement.

Remedy

Contact your RRI representative if you have any questions regarding the installation or use of your RRI product.

Under these Limited Warranties, RRI’s exclusive obligation during the applicable warranty period is to repair or replace, at its option, any part or parts found, upon examination by RRI, to contain material or workmanship defect.

In within the warranty period, identical materials are unavailable at the time of repair or replacement, RRI reserves the right to substitute materials of equal of better quality. Replacement fabrics may vary in color from the original due to dye lot differences.

Any item repaired or replaced under these Limited Warranties will be covered by these Limited Warranties for the remainder of the original warranty period only.