Frequently Asked Questions

Q: Can anyone buy Rough Rider products?

A: Yes.  If you are not a qualified RRI customer, you are encouraged to contact one of our retailers.  Please see our Partners/Retailers page for their contact information.

 

Q: How long does production take?

A: Orders will vary; please contact a sales representative to obtain a current estimate.  In general, please allow 6-8 weeks for completion once a signed quote is received.

 

Q: How can I get an updated price list?

A: Prices are available to qualified customers upon request.  Please notify a sales representative for current prices.

 

Q: Do you make dumpsters at your facility?  How long do they take to make?

A: Yes, we manufacture dumpsters.  In general, please allow 4-6 weeks for production.  Typically we do keep a stock of standard, brown, rear load dumpsters, but this is not guaranteed.

 

Q: Can you produce custom furniture?

A: Yes, we are always willing to consider custom pieces.  Please understand that any new designs or changes to our standard pieces may cause the price to increase.

 

Q: Do you make bedroom furniture?

A: Yes we do.  Please refer to the Assisted Living Care items in the Product Catalog to see dressers, nightstands, wardrobes, armoires, head/footboards and storage chests.

 

Q: Can I change the stain on my furniture?

A: Yes, we have three standard stains available for you to choose from.  Custom stains are also available for an additional charge.

Q: Do you offer powder coating?

A: Yes, we are able to offer power coating for most small to medium sized items to eligible customers.