Q: Can anyone buy Rough Rider products?
A: Yes. If you are not a qualified RRI customer, you are encouraged to contact one of our retailers. Please see our Partners/Retailers page for their contact information.
Q: How long does production take?
A: Orders will vary; please contact a sales representative to obtain a current estimate. In general, please allow 6-8 weeks for completion once a signed quote is received.
Q: How can I get an updated price list?
A: Prices are available to qualified customers upon request. Please notify a sales representative for current prices.
Q: Do you make dumpsters at your facility? How long do they take to make?
A: Yes, we manufacture dumpsters. In general, please allow 4-6 weeks for production. Typically we do keep a stock of standard, brown, rear load dumpsters, but this is not guaranteed.
Q: Can you produce custom furniture?
A: Yes, we are always willing to consider custom pieces. Please understand that any new designs or changes to our standard pieces may cause the price to increase.
Q: Do you make bedroom furniture?
A: Yes we do. Please refer to the Assisted Living Care items in the Product Catalog to see dressers, nightstands, wardrobes, armoires, head/footboards and storage chests.
Q: Can I change the stain on my furniture?
A: Yes, we have three standard stains available for you to choose from. Custom stains are also available for an additional charge.
Q: Do you offer powder coating?
A: Yes, we are able to offer power coating for most small to medium sized items to eligible customers.